This Privacy Policy explains how VAKEINC ("we", "us") collects, uses, and protects your personal data when you visit our website or contact us. We are committed to handling your data transparently and in accordance with the EU General Data Protection Regulation (GDPR).
1. Who we are
VAKEINC is the product division of VAKE Consulting, with offices in Madrid, Dubai, Paris, London, and Bangalore. For any privacy-related question, contact us at info@vakeinc.com.
2. Data we collect
Contact data: when you submit our contact form, we collect your name, work email, and — optionally — your company, role, the product you are interested in, and your message.
Usage data: when you consent to analytics, we collect anonymized information about how you use the site (pages visited, approximate location, device and browser type) via Google Analytics 4.
3. Cookies and analytics
We use cookies to operate the site and, with your consent, to understand how it is used. Essential cookies are always active. Analytics and advertising cookies are only set after you accept them in our consent banner, which uses Google Consent Mode v2.
You can change or withdraw your consent at any time by clearing the site's stored preference in your browser.
4. How we use your data
We use your contact data solely to respond to your enquiry and, where relevant, to discuss our products with you. We use analytics data to improve our website and content. We do not sell your personal data.
5. Legal basis
We process contact-form data on the basis of your request to engage with us (and our legitimate interest in responding). We process analytics and advertising data only on the basis of your consent.
6. Data sharing and processors
We share data only with service providers that help us operate the site: Google (Analytics) and Resend (email delivery for the contact form). These providers process data on our behalf under appropriate safeguards.
7. International transfers
Some of our providers may process data outside the European Economic Area. Where this happens, transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses.
8. Data retention
We keep contact enquiries only as long as necessary to handle your request and any resulting relationship. Analytics data is retained according to our Google Analytics configuration.
9. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, and port your personal data, and to object to its processing. To exercise any of these rights, email info@vakeinc.com. You also have the right to lodge a complaint with your local data protection authority.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.